Cote Charity Mission Statement

Our goal is to provide good, affordable, accessible care and services for elderly people.

These services are provided in the Westbury-on-Trym area of Bristol.

Our vision of the future is to build on our current high standards of care maintaining a flexible, holistic and `care for life` programme and respecting the independent lifestyle of elderly people.

We will constantly strive to bring about change and continuous improvement by:

focussing on the affordability and value of services in order to support as many elderly people as possible, whilst ensuring accessibility.
measuring service performance and effectiveness with feedback to ensure a high quality of care using well trained committed staff
identifying and meeting the changing needs of elderly people through research and observation
encouraging independence, dignity and choice by involving residents, volunteers and staff in their self development
influencing decision and policy makers through education and advocacy, and supporting elderly people in the exercise of their rights
setting standards of social justice with a vigorous commitment to equal opportunity for all
sustaining the assets of the Charity to meet future needs
adopting policies which are friendly to the environment

We will seek to ensure a decent balance between standards and the available resources, with all our enterprises being self-supporting.

The charity sets a high value on its place in the community and us openly accountable to its stakeholders for its policies, its decisions and its performance.

The Cote Charity http://www.cotecharity.co.uk